Staff Answer
Sep 24, 2026 - 07:00 PM
Our returns policy covers new, unopened items within 30 days. If a part arrives defective, we'll take care of it. Electrical parts that have been installed usually can't be returned just because they didn't fix the problem, so it's worth confirming the board is the culprit before ordering the 3851331011. Our Dometic troubleshooting guide and tech support service can help you pin it down. The full details are on our shipping and returns page. If you have any questions, just reach out at info@rvfridgeguys.com or call us at 800-712-8822. You can find everything we carry at www.rvfridgeguys.com.
