Staff Answer
Sep 24, 2026 - 08:15 PM
Sorry to hear you've had such a rough time with it. Since your DC558UL is under warranty, the swap needs to go through Norcold and the servicing dealer, and we're not able to intervene in warranty or insurance claims. We'd suggest contacting Norcold's customer service directly and asking them to work with the repair shop. The DC558 has also been discontinued, so ask Norcold what replacement model they'll provide. Since I can't confirm this 100% from here, please email us at info@rvfridgeguys.com or call 800-712-8822 with your model and serial number and we'll double-check it for you. You can also browse www.rvfridgeguys.com.
