Staff Answer
Sep 25, 2026 - 08:03 AM
Sorry to hear that. When a 1210 stops cooling on both electric and propane, the thermostat is rarely the cause. Since both heat sources failing at once is unlikely, the usual problem is the cooling unit itself. Check if the boiler area at the back is getting hot. If it is and the fridge still isn't cooling, look for yellow residue or an ammonia smell. Since your cooling unit was replaced in January 2022, contact whoever installed it about their warranty. Our not cooling guide and ammonia smell guide walk through the checks. If a new cooling unit is needed, we carry the Nordic Cooling Unit 6610 for the 1200/1210. Our Tech Support service can help you narrow it down. The 1210 fridge is discontinued, and Norcold's replacement is the Norcold N15DCSS. See our Norcold replacement guide.
If you have any questions, just reach out at info@rvfridgeguys.com or call us at 800-712-8822. You can find everything we carry at www.rvfridgeguys.com.
