Staff Answer
Sep 25, 2026 - 08:28 AM
If it runs on gas but not on 12V DC or 120V AC, check the heating elements and fuses first. Both electric modes use separate heaters, so it's unlikely both failed at once. More likely it's the board, a fuse, or the power supply to it. Confirm 120V at the fridge outlet and 12V at the board, check the board's fuses, and test the AC and DC heaters with an ohmmeter (power off). For the 900/9000 series, the Dinosaur N991 board is in stock. See our not working on electric guide. The 9162 is discontinued, and Norcold's replacement is the Norcold N7X. See our Norcold replacement guide.
Since I can't confirm this 100% from here, please email us at info@rvfridgeguys.com or call 800-712-8822 with your model and serial number and we'll double-check it for you. You can also browse www.rvfridgeguys.com.
