Staff Answer
Sep 25, 2026 - 01:55 PM
When the freezer gets cold but the fridge doesn't, check that the fridge is level while running, that the thermistor is still clipped on the fins, and that the vents and area behind the fridge aren't blocked (a cooling fan helps a lot in hot weather). If those are fine, the cooling unit may be getting weak. See our freezer cold but fridge warm guide and freezer works but fridge doesn't article. The Cooling Fan Mounting Bracket 628747 is in stock if you add a fan. If the cooling unit is failing, we carry the Nordic Cooling Unit 3381A. The N811 is discontinued, and Norcold's replacement is the Norcold N8X. See our Norcold replacement guide.
If you have any questions, just reach out at info@rvfridgeguys.com or call us at 800-712-8822. You can find everything we carry at www.rvfridgeguys.com.
