Trying to get support has been a major challenge. How do I get someone to help me with my Tech Support order?

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Trying to get support has been a major challenge. How do I get someone to help me with my Tech Support order?

I ordered tech support, $50, through the website on the 27th and haven't from anyone since then. I don't understand why I haven't received any notifications or requests to schedule a time to go over what I'm dealing with. How does anyone get support through you all and / or cancel the order all together to get a refund?

Status: Open Sep 26, 2026 - 07:31 AM

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Sep 26, 2026 - 07:31 AM

We're very sorry about that. Please email us at info@rvfridgeguys.com or call 800-712-8822 with your order number, and we'll get your tech support session scheduled or process a refund right away. Our tech support policies explain how the service works.

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Trying to get support has been a major challenge. How do I get someone to help me with my Tech Support order?

RV Refrigerator Technical Service/ Repair (fix my refrigerator!)

RV Fridge Technical Service/ Repair (Norcold and Dometic) Get Troubleshooting Help For Your Norcold/ Dometic Refrigerator over the phone or through Email! Our technical support services are supplied by our RV refrigerator technician, Brian Currier. Brian is an avid, full-time RVer in the summer... See More

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Trying to get support has been a major challenge. How do I get someone to help me with my Tech Support order?

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