Staff Answer
Sep 27, 2026 - 11:45 AM
If it shows green but stops cooling when you unplug, it's likely trying and failing to light on LP. Usually it would show a fault after a few tries. Make sure the LP is on and purge air from the line by lighting the stove. Then try LP mode directly and watch the burner through the outside access panel. Since the unit is new, if it won't light, the dealer or Norcold warranty should take care of it. The 639593 power board is the usual fix if the board isn't switching over.
If you have any questions, just reach out at info@rvfridgeguys.com or call us at 800-712-8822. You can find everything we carry at www.rvfridgeguys.com.
