Staff Answer
Sep 28, 2026 - 06:29 AM
The arm lifts during each harvest cycle when the ice drops, then it should settle back down onto the ice. If it stays up, the ice maker thinks the bin is full and stops. Make sure the 61656922 shut-off arm is seated in the right slot and moves freely. If you're getting very little ice, check that the freezer stays below 14°F (the ice maker won't cycle above that) and that water is filling properly.
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