Staff Answer
Sep 28, 2026 - 07:30 AM
On a 2018, it should still be under warranty, so contact your dealer or Norcold first, especially since it never worked. To narrow it down, check whether the fridge outlet has 120V and whether the AC heater gets warm. Also try LP. If it won't cool on either mode, the cooling unit may be defective, and that's a warranty repair.
If you have any questions, just reach out at info@rvfridgeguys.com or call us at 800-712-8822. You can find everything we carry at www.rvfridgeguys.com.
