Staff Answer
Sep 28, 2026 - 07:29 AM
If it won't turn off with the power button, the front optical board is the likely cause. The N621 optical boards and kits are discontinued now, so if the board has failed, the Norcold N7X is the replacement fridge. Disconnecting the 12V will shut it off in the meantime.
If you have any questions, just reach out at info@rvfridgeguys.com or call us at 800-712-8822. You can find everything we carry at www.rvfridgeguys.com.
